Web accessibility pre-audit & critical journeys

01 / CONTEXT

The challenge

Customer journeys can be keyboard-inaccessible or difficult to perceive despite a polished visual interface.

02 / OUTCOME

Journey sample review, documented technical findings, reproducible screenshots and prioritized remediation plan.

03 / SCOPE

Select critical paths: navigation, forms, sign-in, checkout or payment as applicable.
Combine automated checks with basic manual keyboard, focus, label and contrast testing.
Map observed issues to WCAG good practices and document actionable fixes.
Support developers during remediation and retest addressed issues.

No WCAG certification, legal EAA compliance declaration or comprehensive audit with users with disabilities.

KNOWLEDGE

A legal obligation is not a universal checklist: the applicable scope depends on the product, service and jurisdiction.

Readiness support does not carry the same assurance as an independent third-party assessment.

SYNERGIES

Verify that a backup can actually be restored and the procedure repeated.

Unblock applications, investigate incidents and simplify infrastructure.

Review permissions, secrets, segmentation, logging and major platform risks.